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Utilities included in rent

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I'm wondering if there is a standard methodology, or one that other users have found appropriate, for identifying rental units with utilities included in the contract rent. Do you only count those with both heat/fuel and electricity included, or units with either utility included, or some other qualifiers. Is the reporting of included utilities considered pretty reliable, or subject to a high degree of mis-reporting?

Thanks,

Rachel Drew
Research Specialist
Joint Center for Housing Studies
617.495.9296
rdrew@gsd.harvard.edu