The City of San Diego's organization development project, called Human Factors in Productivity Improvement Project (HFIPIP), was successful in improving labor-management relations, in increasing productivity, and in saving money. An extensive evaluation of the project was carried out by the city, and SRI International confirmed the appropriateness and thoroughness of the evaluation procedures, including the factors taken into account in the evaluation. Therefore, SRI concurs in the finding that HFIPIP was successful in meeting the stated objectives of the project.

The specific procedures used in San Diego, however, are not demonstrably transferable to any unit except one exactly like that for which they were developed. Thus, HFIPIP cannot be used as an "off-the-shelf" productivity improvement innovation.

This report is part of the collection of scanned historical documents available to the public.